10
Nov
What “Agentic AI Implementation” Means in Professional Services

What “Agentic AI Implementation” Means in Professional Services

Agentic AI implementation deploys autonomous decision-making systems that execute multi-step workflows without human intervention—not just assistive tools that wait for prompts. In professional services, this means: Traditional automation: Routes intake forms to the right department. Agentic AI: Reads intake, checks conflicts, schedules consultations, sends engagement letters, updates CRM—then alerts you…
11
Sep

Evaluating AI Agent Development vs. Off-the-Shelf AI Workflow Tools for LA Startups

LA startups face a recurring decision: build custom AI agents (via AI agent development) or buy off-the-shelf AI workflow tools (Zapier, Make, Clay, etc.). The wrong choice wastes capital and 6 months. The framework: Build vs. Buy depends on four factors—specificity, scale, defensibility, and capital efficiency.
7
Aug
Why Most AI Projects Fail: Misaligned Expectations, Misused Tools, and Missing Governance

Why Most AI Projects Fail: Misaligned Expectations, Misused Tools, and Missing Governance

AI isn’t failing businesses. Businesses are failing AI projects. After watching dozens of implementations stall or collapse, one pattern stands out: expectations are broken from the start—both of what success looks like and of what AI tools can realistically do. We’re just now getting to the point where real integration…
3
Jul
How Does a Copilot Consultant Integrate Microsoft 365 for SMBs?

How Does a Copilot Consultant Integrate Microsoft 365 for SMBs?

Microsoft 365 Copilot promises to summarize emails, draft documents, and surface insights—but without proper data governance, role-based training, and workflow integration, SMBs see low adoption and zero ROI. A Copilot consultant maps your existing processes (email triage, proposal drafting, meeting prep), configures M365 security policies, trains users on practical prompts, and measures productivity…