Legal

Privacy Policy

Last updated: January 1, 2025

Who We Are

Heed AI Solutions ("we," "us," or "our") is an AI integration consultancy based in Los Angeles, California. Our website address is heedaisolutions.com. We help small and mid-sized businesses implement AI workflows that produce measurable results.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, work email address, phone number, and company name when you submit a form or book a call.
  • Assessment responses — answers to questions about your business processes, tools, team size, and timeline when you complete the AI Opportunity Assessment.
  • Communication content — emails and messages you send to us directly.

We also collect limited information automatically when you visit our site:

  • Usage data — pages visited, time on site, referring URLs, and basic device information, collected through Google Analytics (GA4).
  • Cookies — Google Analytics places cookies to distinguish visitors and track sessions. See the Cookie section below for details.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry or assessment submission.
  • Schedule and conduct discovery calls.
  • Prepare custom ROI analysis and recommendations.
  • Send follow-up information you have requested.
  • Improve our website and services based on usage patterns.

We do not use your information for automated decision-making or profiling. We do not sell your information to third parties.

How We Share Your Information

We share your information only with service providers who help us operate our business:

We may disclose your information if required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, measure usage, and improve your experience. You can manage cookies via the banner shown on your first visit, the cookie icon in the bottom-left of every page, or your browser settings.

  • Essential cookies — Required for the website to function. Cannot be disabled. Includes session state, form submission protection, and security.
  • Analytics cookies — Google Analytics 4 (GA4) and Microsoft Clarity. Help us understand how visitors use the site. Disabled by default until you accept.
  • Marketing cookies — HubSpot and Google Tag Manager. Used for lead-capture and remarketing where applicable. Disabled by default until you accept.

We honor Do Not Track (DNT) and Global Privacy Control (GPC) browser signals as opt-out requests. You can also install the Google Analytics Opt-out Browser Add-on for a device-wide opt-out.

Data Retention

We retain your contact information and assessment responses for as long as necessary to follow up on your inquiry and for a reasonable period afterward in case you wish to re-engage. You may request deletion of your data at any time.

Your Privacy Rights (California Residents — CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete — You may request that we delete personal information we have collected from you.
  • Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing — You may request that we not sell or share your personal information. See the "Do Not Sell or Share" section below.
  • Right to Limit Use of Sensitive Information — You may request that we limit the use of sensitive personal information to what is necessary to provide the services you request.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, contact us at [email protected] or use the opt-out methods below. We respond to verified requests within 45 days.

Do Not Sell or Share My Personal Information

We do not sell your personal information for monetary consideration. However, some analytics and advertising cookies we use (Google Analytics, Microsoft Clarity, HubSpot, Google Tag Manager) may involve "sharing" under California law because they transfer behavioral data to third parties who may use it for cross-context behavioral advertising.

To opt out of this sharing:

  • Click the cookie icon in the bottom-left corner of any page to reopen our cookie preferences and select "Reject All" or uncheck Analytics and Marketing.
  • Enable your browser's Global Privacy Control (GPC) signal. We honor GPC signals as a valid opt-out request.
  • Email us at [email protected] with "Do Not Sell" in the subject.

Opting out will disable analytics and advertising cookies for your device. Essential cookies required for the site to function will remain active.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. All form submissions are transmitted over HTTPS. We do not store payment information.

Third-Party Links

Our website may contain links to third-party sites including Clutch, Google Business, HubSpot Marketplace, and Free Speaker Bureau. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any information.

Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our site after any changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Reach us at:

Heed AI Solutions
Los Angeles, California
[email protected]
844 659 1333